BSH December 16, 2019 Share December 16, 2019 (edited) Hi, After doing some research, it seems like the "Euphonix MC Color" is pretty much identical to the "Avid Artist Color". I'm currently setting up a new editing system: 2018 MacMini + eGPU. Don't want to spend big bucks on other hardware quite yet, and have seen some decently priced Euphonix panels on eBay. Can anyone verify if they're compatible with Mac OS Mojave / Resolve 16? Many thanks! Edited December 16, 2019 by BSH Link to comment Share on other sites
Evan Anthony February 14, 2021 Share February 14, 2021 No idea but remember these are at End Of Life (EOL) they are not made or supported anymore. I would look at investing in a BMD Mini. I know more $ but so worth it. Link to comment Share on other sites
Mazze February 14, 2021 Share February 14, 2021 The Euphonix and Avid panels are 100% identical, except for the label printed onto the device. They should work fine generally with any recent macOS/Windows version. What is unclear at this point is whether they will continue to work with Apple's M1 ARM processors. Avid has not yet updated the SDK for the ARtist Controllers. As not all controllers are EOL (like the ARtist Color is since december last year), I think there is an update to be expected, that will add M1 compatibility. Whether that SDK however then will still support EOL controllers, is yet to be seen. Cheers, Mazze Link to comment Share on other sites
Bruno Mansi February 15, 2021 Share February 15, 2021 As Mazze has said, they work fine with Win 10 and all recent versions of Resolve, and as far as I'm aware, there's no problem with Mojave/Resolve 16 as long as the Eucon software is correctly installed. Even though they are EOL, very little seems to go wrong with them, so they should still have some life left in them. If you don't want to spend big bucks at this point, they can be a way of getting a decent panel at a very good price. Even if it only lasts you a year, I'm sure it will have paid for itself with your first job. Things I've discovered with this panel.... The 'rubberised' coating on parts of this panel can get quite sticky/dirty if not looked after. Once the dirt gets imbedded, it's extremely difficult to remove. Look out for this on second-hand items. The balls are OK but the rings are rubberised and can feel nasty to the touch! There doesn't seem to be a way to reprogram the panel from Resolve, so you have to live with the button/knob assignments as supplied. The Eucon software does allow some reprogramming of keys etc. on their range of products (including the like of the Artist Mix or Transport) but it doesn't know anything about specific Resolve functions, so you're likely to be limited to things like keyboard shortcuts. For example, I managed to repurpose an old Artist Transport to provide me with basic shuttle and jog knob functions in Resolve. Link to comment Share on other sites
Mazze February 15, 2021 Share February 15, 2021 About the sticky surface, there's two things you can do: 1) Apply talkum powder (or baby powder - that has the advantage of it smelling nice 😉 ) https://www.angry-face.com/sticky-surfaces/ This however is only temporary, and you need to make sure no powder gets under the rings into the ball bearings. 2) Wash the soft coating down with Isopropyl alcohol and potentially relacquer the fascia. https://www.angry-face.com/avid-artist-panel-refurbish/ Cheers, Mazze Link to comment Share on other sites
Bruno Mansi February 15, 2021 Share February 15, 2021 12 minutes ago, Mazze said: Apply talkum powder (or baby powder Had a look at the photos once the powder had been added and it looks terrible! Looks like the props department has been told to make it resemble a relic buried along with Tutankhamun over three thousand years ago. It would probably be better with black powder rather than white, but I guess you can't get black baby powder - wouldn't look so good on infant's bottoms! 1 Link to comment Share on other sites
Mazze February 15, 2021 Share February 15, 2021 Precisely 😉 . Well, yes - it does not look great. But then again... it didn't look particularly stellar before either . Link to comment Share on other sites
Julien Souloumiac October 19, 2022 Share October 19, 2022 On 2/15/2021 at 10:52 AM, Bruno Mansi said: As Mazze has said, they work fine with Win 10 and all recent versions of Resolve, and as far as I'm aware, there's no problem with Mojave/Resolve 16 as long as the Eucon software is correctly installed. Even though they are EOL, very little seems to go wrong with them, so they should still have some life left in them. If you don't want to spend big bucks at this point, they can be a way of getting a decent panel at a very good price. Even if it only lasts you a year, I'm sure it will have paid for itself with your first job. Things I've discovered with this panel.... The 'rubberised' coating on parts of this panel can get quite sticky/dirty if not looked after. Once the dirt gets imbedded, it's extremely difficult to remove. Look out for this on second-hand items. The balls are OK but the rings are rubberised and can feel nasty to the touch! There doesn't seem to be a way to reprogram the panel from Resolve, so you have to live with the button/knob assignments as supplied. The Eucon software does allow some reprogramming of keys etc. on their range of products (including the like of the Artist Mix or Transport) but it doesn't know anything about specific Resolve functions, so you're likely to be limited to things like keyboard shortcuts. For example, I managed to repurpose an old Artist Transport to provide me with basic shuttle and jog knob functions in Resolve. Hi, I'm rising this topic from the grave, cause I'm currently struggling to have my Avid Artist Color V2 working on my new Win 11 pro workstation (coming from an old Mac Pro, I'm couldn't try it with Win 10 for now). I read everything I can find on the net about this, but no way for me to have my panel working with Resolve (currently 17.4.6, but I also tried v16 without success...). Tried several EuControl version, from 2.7 to the last one, connection through DHCP or static IP, managed to have my panel locked to Resolve since it now seems compulsory, etc etc, each time, even if my panel is correctly attached and locked to Resolve in EuControl, and seems to we working with Windows (I can map soft keys, the Nav button is ok, etc), I only have blank rectangles (and no control) when launching Resolve... Ah and the panel is set up in Resolve prefs. So my question is quite, does anyone here have a working Avid Artist Color under Windows 11 ? Or should I consider something get broken in Windows 11, and reinstall my station from scratch under Windows 10 ? Thanks a lot for your help or advice Best Julien Link to comment Share on other sites
Bruno Mansi October 19, 2022 Share October 19, 2022 (edited) Is this the same thread I saw on LGG? I was going to contribute there, but I'm happy to comment here. You say you've tried connecting via DHCP and static IP, but did I read that you connected the Artist Color directly to your workstation with a cat 5 cable? In some cases, I know you need a crossover cable in this instance (if the network adaptors cannot swap the RX/TX lines) In my experience, you need some sort of router to use DHCP or a static IP address as your workstation won't be able to assign IP addresses to attached hardware. In situations where you do have a direct connection, the Artist Color should switch to something called 'Link-local addressing'. To quote from the Artist Color user guide... 'Normally Artist Color uses Dynamic Host Configuration Protocol (DHCP) to obtain its IP address, typically from a router. Artist Color reverts to link-local addressing to generate an IP address if a DHCP server is not found on the network, such as when an Artist Color is connected directly to a computer with an Ethernet cable. Both of these methods of obtaining IP addresses can be overridden by supplying a static IP address, which Artist Color uses in all cases when powered on.' I've never tried Link-Local Addressing, but I assume you need to be set in DHCP mode since I don't see a specific Link-Local mode on the panel. The way I read the above, when the Artist Color fails to find the DHCP server, it switches to this mode, but I'm not sure if the network adaptor in your workstation would be able to switch/work in this mode. I would recommend you connect both your panel and workstation to a proper router (home or work) and set both to DHCP. This is the way I've operated in the past and it's always worked in Media Composer and Resolve. I've also used it with the Baselight Editions plugin within MC. In this instance, you have to release the Artist Color from Eucon control (or shut down Eucontrol completely) as the Baselight plugin accesses the panel directly from it's IP address. Because Baselight stores the IP address in it's settings (and under DHCP you cannot guarantee the same IP address when you switch the panel on) I decided to go to a static IP address for the panel. I 've only tried this on WIn 10, so it's possible that there could be additional problems with WIn 11 setups. I'm pretty sure Avid haven't updated the Eucon software (in relation to the Artist Color) for a few years now, since it's officially EOL. In case this helps, I'm using Eucon software version 3.6.1 (so, not the latest version). I did hear that some later versions didn't work so well with the Artist Color. The newer versions of the software didn't add any functionality and were really designed for improving audio panels under Protools etc. Edited October 19, 2022 by Bruno Mansi Link to comment Share on other sites
Julien Souloumiac October 19, 2022 Share October 19, 2022 Hello Bruno, Thanks for your help and answer. Yeah it's the same thread on LGG (although this one is more to the point). My panel has always been connected directly to my computer since I don't have any routeur at home. It worked flawlessly with a static IP on my old Mac Pro running High Sierra (yes, really old Mac Pro...). And under Windows 11, I tried both settings (DHCP, then static IP), and each time was able to have my panel attached in EuControl... By the way, If I understand this well "Both of these methods of obtaining IP addresses can be overridden by supplying a static IP address, which Artist Color uses in all cases when powered on." supplying a static IP override the link-local mode and there should be no issue there... Actually I don't understand why I'm stuck with these blank rectangles when launching Resolve. As far as I know, according to my readings, my installation should be ok. Ie - I installed EuControl - Set up a static IP and have my panel connected and attached to my workstation in EuControl - Added Resolve in EuControl Préférences, and set up a Mackie protocol, since it now seems necessary to be able to lock the panel to Resolve next in the Assign tab of EuControl (otherwise this option is greyed out) - Launched Resolve - Opened EuControl and eventually Lock the panel to Resolve in the Assign Tab (now accessible) But still, only blank rectangles... I agree with you that older version of EuControl seems far more reliable (actually newer one create a new bug with my Logitech mouse and my Wacom tablet...:-/), and if I understand this protocol well, we indeed should not any update from Avid... Really I don't know how to solve this, or understand what can be creating such an issue under Windows 11... Once again thanks a lot for your help, Best Julien Link to comment Share on other sites
Julien Souloumiac October 19, 2022 Share October 19, 2022 Hum, while I was digging again, a new question arose... As mentioned earlier, I set up a Mackie Protocol, following a document found on Avid Website and this suggestion (under MacOs, but équivalent in Windows) from Dwaine from BMD But I'm not sure that's was relevant ... Any thoughts about this ? Thanks again Julien Link to comment Share on other sites
Bruno Mansi October 19, 2022 Share October 19, 2022 Hi Julien So if you've assigned a manual IP address on the panel, have you also set a manual IP on your workstation? They would need to be on the same subnet (normally 255.255.255.0) and not have identical numbers.. eg. Workstation= 192.168.0.10 Artist Color= 192.168.0.11 Don't understand the section where you mention the preferences and the Mackie protocol. On my system, when you open the Eucon software, you should see the list of available surfaces on the left column. If it hasn't already been captured, you need to assign it to 'My Surfaces' on the right-hand column. Once this is done, I find Resolve can happily see the panel. The small rectangles seems to imply that the panel is under Eucon control (as this is what I see on my panel). Once I start Resolve and the software loads, my display changes to the relevant knob descriptions etc. I'm not sure what the Mackie protocol is for (or why you're using it) since Mackie is usually associated with audio consoles. One thing you could try is to load a trial version of Media Composer and see if the software will see the panel (as it should under Eucontrol). If it does, it implies that something is wrong with the Resolve setup. I would load the classic interface version (2018.12.15) since this definitely worked with Eucontrol. Later versions may have issues since the whole Artist Color is End-of-life. Link to comment Share on other sites
Julien Souloumiac October 19, 2022 Share October 19, 2022 Hi Bruno, Yes I manually set up a static IP on both my panel and workstation, same subnet etc, no issue there (actually, I was already working using DHCP, but as I can't have any connection to Resolve, I tried this too...) The Eucon preferences and Mackie controller are part of my various attempts to find a way to troubleshoot everything. I read on Avid support that, for Windows 10 (and threads from BMD suggests is the same for the newest version of MacOs), you need to lock the panel to Resolve in the Assign tab of EuControl. But, first, when launching Resolve, this lock options are greyed out. Then, it appeared that adding Resolve in EuControl Préférences, and setting up a Mackie controller, let me then lock the panel to Resolve in the exact same Assign Tab... For a few seconds I thought my problem was solved, but unfortunately... Still blank rectangles... Speaking about them, as you mentioned, they seem to imply my panel is controlled by EuControl. For example, at boot I have AVID logo, and a few seconds later, these rectangles. But when launching Resolve, I never had my Contrast/Pivot/Sat etc... Stuck with these blank rectangles... And can't figure out why (I also checked my BMD application folder, all panel daemons, especially the EuphonixPanelDaemon, are there...) So yes, I can try to find a MC trial version for test. Or install a dual boot with Windows 10 to see how it works... But I would prefer to have a working panel under Windows 11... Thanks again for your help, Best Julien Link to comment Share on other sites
Bruno Mansi October 19, 2022 Share October 19, 2022 I've never had to lock my panel to anything. I guess it's possible if another user on the network tried to grab your panel that might cause issues, but since you're on a closed loop, I don't see why you'd need to lock your panel. Once it's assigned to 'My surfaces' I've not really had any problems. I doubt if assigning a Mackie Midi port assignment (as shown in your screengrab) can be doing anything good for getting it to work in Resolve. Windows 11 could be causing some issue... Have you tried switching off Defender and the firewall? B Link to comment Share on other sites
Julien Souloumiac October 19, 2022 Share October 19, 2022 Hello Bruno Yeah this Lock process etc seemed a bit odd to me too, but as it was mentioned by someone from BMD support, I gave it a try... I agree with you that there might be an issue with Defender, the firewall, or some Security options (I tried a common troubleshoot procedure 2 days ago, switching control panel to none in Resolve pref, and then again Avid Artists color, and notice then that Defender ask me to grant autorisation to DaVinciPanelDaemon). But I checked Defender settings yesterday, tried to disable the firewall, but this didn't seem to solve my problem... :-/ I'll keep searching this way nevertheless, it worth investigating... thanks again Link to comment Share on other sites
Julien Souloumiac October 22, 2022 Share October 22, 2022 Hello Bruno Just to let you know that with the precious help of Dwaine Maggart from BMD support (thanks a lot to him), I managed to have my Avid Artist Color working under the last version of Windows 11 Pro ! Actually, for some reason, 2 DLL were missing in my Resolve installation, preventing the EuphonixPanelDaemon to work as expected. Détails are available in this thread https://forum.blackmagicdesign.com/viewtopic.php?f=21&t=105506&p=893132#p893132 Best Julien Link to comment Share on other sites
Bruno Mansi October 22, 2022 Share October 22, 2022 Thanks for sharing your experience and final solution. Usually, Resolve installs without any issues, so these missing DLLs are a bit odd. Best wishes Bruno Link to comment Share on other sites
Julien Souloumiac October 22, 2022 Share October 22, 2022 Hello Bruno, Yes these missing DLL are quite odd, especially considering I downloaded Resolve from BMD website... I let Dwaine knows about that for this reason too... I know hope that with this thread other artist users can troubleshoot some potential issue. Best Julien Link to comment Share on other sites
